How to Preserve Evidence After a Crypto Scam
The records to secure immediately after a suspected fraudulent transfer or investment scheme.
Evidence can disappear quickly after a suspected crypto scam. Preserve original records before accounts, websites or conversations become unavailable.
Save communications and transaction data
Export chats and emails, capture website addresses, retain payment instructions and record every relevant wallet address and transaction hash. Screenshots are useful, but original exports provide stronger context.
Do not send additional funds
Requests for a tax, release fee or verification payment may be part of the same scheme. Never disclose credentials or transfer assets to an unknown recovery provider.
Create a concise incident timeline
List dates, amounts, platforms and representations made to you. This record can support reports to platforms, banks, law-enforcement bodies or professional advisers.
Cases Related to This Topic
Illustrative caseSuspected Crypto Fraud: Evidence Preservation Scenario
- Amount
- €50,000–€100,000
- Issue
- Suspected fraud and disputed transfers
- Outcome
- Escalation package prepared
Illustrative caseFrozen Exchange Account: Evidence Mapping Scenario
- Amount
- €75,000–€150,000
- Issue
- Account restriction after compliance review
- Outcome
- Evidence position clarified
Illustrative caseDelayed Withdrawal: Escalation Preparation Scenario
- Amount
- €100,000–€250,000
- Issue
- Restricted withdrawal
- Outcome
- Access restored
Get a Clear View of Your Options
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- Evidence-led first review
- EU/EEA and cross-border support
- No seed phrases or private keys required